Video agent
A video agent is an AI agent that talks to people face to face over video. It hears what they say, decides what to answer with a language model, and replies in a voice through a real-time avatar, so the conversation feels like a video call with a person.
How video agents work
A video agent joins four parts: speech recognition, a language model with the company's knowledge, a voice, and a real-time avatar. It can also call tools, for example to book a meeting or look up an order, and hand the conversation to a person when needed.
Video agents run on websites, in apps, in video calls and on kiosks. Common jobs are sales demos, customer support, interviews, tutoring and training roleplay.
How Beyond Presence does it
Beyond Presence offers two ways to build one. Managed Agents is the complete video agent: set an objective, add your knowledge and an Avatar in Studio, then embed it or share a link. The Speech-to-Video API adds a real-time Avatar to a voice agent you already run. Our customer Bunjee measured 2.5x longer engagement with its Avatar than with a voice-only agent. See how video agents improve sales demos.
Frequently asked questions
What is a Beyond Presence video agent?
An AI agent that talks to people face to face over video. It listens, answers from your knowledge base in its own voice and face, and starts each reply about 1.0–1.2 s after the person stops speaking.
What can a Beyond Presence video agent do?
Answer questions from your knowledge base, qualify leads, run interviews and roleplay, and book meetings or look up data through function calling. On the Scale plan and above it can join Zoom, Google Meet and Microsoft Teams calls.
How do I build a video agent with Beyond Presence?
Set up a Managed Agent in Studio without code, or add an Avatar to your own voice agent with the Speech-to-Video API.