AI avatar security
AI avatar security is how a vendor protects everything involved in AI Avatar conversations: recordings and transcripts, the face and voice an avatar is based on, and access to the API and integrations. It is what an enterprise security review checks before an AI Avatar is approved.
What enterprise security teams check
- Certification: an independent audit such as SOC 2 Type II.
- Data protection: GDPR compliance, a DPA, where data is stored, how long it is kept and whether it trains the vendor's models.
- Sub-processors: which third parties touch the data, and where.
- Likeness: how consent is captured for avatars of real people.
- Deployment: whether the model can run in your private cloud or on-prem.
How Beyond Presence does it
Beyond Presence is SOC 2 Type II certified and GDPR compliant. Data is stored in GCP regions in Belgium and the Netherlands, Beyond Presence doesn't train on customer data, and self-serve custom avatars are recorded live with the person present. Private cloud and on-prem deployment are available. Security documents are in the Beyond Presence Trust Center.
Frequently asked questions
How does Beyond Presence protect customer data?
Beyond Presence is SOC 2 Type II certified and GDPR compliant, stores data in GCP regions in Belgium and the Netherlands, and doesn't train on customer data.
How does Beyond Presence protect Avatars of real people?
Self-serve custom Avatars are recorded live by the person they show, so no one can create an Avatar from someone else's footage.
Where can I find Beyond Presence's security documents?
In the Beyond Presence Trust Center.