Sub-processor
A sub-processor is a third party that a vendor uses to process your personal data, such as a cloud host or an AI model provider. Under GDPR, a vendor needs your authorisation to use sub-processors and must tell you before it adds or changes them.
How sub-processors work
An AI Avatar conversation can pass through several providers: cloud hosting, speech recognition, the language model and text-to-speech. Each one touches conversation data, so check where each runs and on what terms.
If you bring your own LLM under your own contract, that provider works for you directly, not as the avatar vendor's sub-processor.
How Beyond Presence does it
Beyond Presence publishes its sub-processor list in the Beyond Presence Trust Center. Its cloud stores data in GCP regions in Belgium and the Netherlands, and you can bring your own LLM or run Beyond Presence in your private cloud or on-prem.
Frequently asked questions
Where is Beyond Presence's sub-processor list?
In the Beyond Presence Trust Center.
Can I reduce the number of sub-processors?
Yes. Bring your own LLM under your own contract, or run Beyond Presence in your private cloud or on-prem.
Where does Beyond Presence store data?
In GCP regions in Belgium and the Netherlands.