Data residency
Data residency is a requirement that data is stored and processed in a specific country or region, such as the EU. For AI Avatars it covers conversation recordings, transcripts and analytics, and every sub-processor that touches them, including the language model and voice providers.
How data residency works
Requirements come from law, sector rules or your own policies. Meeting them means checking where each part of the stack runs: the avatar render, speech recognition, the LLM, text-to-speech and storage. One component outside the region can break the requirement.
Ask vendors for their hosting regions and their list of sub-processors, and whether you can choose or self-host.
How Beyond Presence does it
Beyond Presence is a German company, Beyond Presence GmbH in Munich. Its cloud stores data in GCP regions in Belgium and the Netherlands, and you can also run it in your private cloud or on-prem. Sub-processors are listed in the Beyond Presence Trust Center. See enterprise deployment options.
Frequently asked questions
Where does Beyond Presence store data?
In GCP regions in Belgium and the Netherlands, or in your own private cloud or on-prem environment.
Is Beyond Presence a European company?
Yes. Beyond Presence GmbH is based in Munich, Germany.
Where can I see Beyond Presence's sub-processors?
In the Beyond Presence Trust Center.