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Glossary
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Use cases

AI sales agent (AI SDR)

Definition

An AI sales agent, also called an AI SDR (sales development representative), is an AI agent that qualifies leads, answers buyer questions and books meetings automatically. With a real-time video avatar, it can run a first conversation or product demo face to face, at any hour.

How AI sales agents work

The agent answers from your product knowledge, asks qualifying questions and, through function calling, writes results to your CRM or books a meeting with a person. It follows a defined objective, so it stays on topic.

A video avatar helps when trust matters, such as a first demo or a complex product. Keep a human for pricing negotiations and closing.

How Beyond Presence does it

Beyond Presence Managed Agents combine a real-time Avatar, your knowledge base, an objective and function calling, and reply in about 1.0–1.2 s. A global SaaS team on Beyond Presence reports 2x faster time to first closed deal after new reps practised with a buyer Avatar. See Beyond Presence for enterprise.

Frequently asked questions

What does a Beyond Presence AI sales agent do?

It answers buyer questions from your knowledge base, asks every lead the same qualifying questions and books meetings through function calling, at any hour.

Can a Beyond Presence Avatar run a product demo?

Yes, on your website, behind a shared link, or in Zoom, Google Meet and Microsoft Teams calls on the Scale plan and above.

Can Beyond Presence help train sales reps?

Yes. New reps practise discovery and objection handling with a buyer Avatar. A global SaaS team on Beyond Presence reports 2x faster time to first closed deal after training reps this way.

Last reviewed:
November 11, 2026