Function calling
Function calling lets an AI agent take actions in other systems during a conversation, such as checking an order, booking a meeting or updating a CRM record. The language model decides when an action is needed, calls a function you have defined, and uses the result in its reply.
How function calling works
You describe each function: its name, what it does and the information it needs. When a person asks for something that needs it, the model returns a structured request, your system runs the action and sends back the result, and the agent continues the conversation.
Keep functions narrow, validate every input, and ask the person to confirm before anything that changes data or spends money.
How Beyond Presence does it
Beyond Presence Managed Agents support function calling, so a video agent can look up data or book a meeting mid-conversation. For no-code workflows there is also a verified n8n integration. Read the docs.
Frequently asked questions
Does Beyond Presence support function calling?
Yes. Managed Agents can call your systems during the conversation.
Can a Beyond Presence Avatar book a meeting?
Yes, with a function connected to your calendar or CRM.
Can I connect Beyond Presence to workflows without code?
Yes, through the verified n8n integration.