Conversational AI avatar
A conversational AI avatar is an AI Avatar connected to a language model, so it can hold a live, back-and-forth conversation instead of reading a fixed script. It understands what the person says and answers in its own words, voice and expression.
How conversational AI avatars work
The conversation layer (speech recognition, a language model and a voice) decides what to say; the avatar layer gives it a face. Grounding the language model in a knowledge base keeps answers accurate to the company's own information.
The avatar handles turn-taking cues people expect from a face: it listens visibly while the user speaks, then answers.
How Beyond Presence does it
Beyond Presence Avatars are audio-driven, with lip sync and empathetic listening animations. Managed Agents support knowledge bases and RAG, and you can bring your own LLM. See the top conversational AI use cases.
Frequently asked questions
Can a Beyond Presence Avatar hold a back-and-forth conversation?
Yes. It listens, works out what to say with a language model, and answers live in its own voice and face.
Can a Beyond Presence Avatar use my company's information?
Yes. Upload your documents as a knowledge base, and the Avatar answers from them with retrieval augmented generation (RAG).
Which LLM does a Beyond Presence Avatar use?
Your choice. Bring OpenAI, Anthropic or a custom model, and Beyond Presence handles the video.