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Glossary
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Avatars

Interactive avatar

Definition

An interactive avatar is an AI Avatar that people talk with rather than just watch. It listens to the user, understands the question and answers in real time with voice and facial expression, inside a website, app, video call or kiosk.

How interactive avatars work

An interactive avatar combines a real-time avatar with conversational AI: speech recognition hears the user, a language model grounded in the company's knowledge decides the answer, and the avatar speaks it. Unlike a talking-head video, every conversation is different.

Common places to put one: a help page, a pricing page, a learning platform, a mobile app, a video call, or a screen in a store or public building.

How Beyond Presence does it

Beyond Presence Avatars can be embedded with an iframe, built into a product with the API and the Python or JavaScript SDKs, or run on a kiosk. A shopping assistance kiosk runs on Beyond Presence on-prem at one of the largest electronics store chains in Italy. On Tutore's eTutor platform, learners practise speaking with an interactive tutor Avatar; 95% of surveyed Premium learners gave positive feedback. Read AI Avatars in e-learning.

Frequently asked questions

Can people talk to a Beyond Presence Avatar, or only watch it?

They talk to it. A Beyond Presence Avatar listens, answers in its own voice and moves in sync, live, for each person.

Where can I put a Beyond Presence interactive Avatar?

On your website or in your app with an iframe or the SDKs, behind a shared link, on an in-store kiosk, or in Zoom, Google Meet and Microsoft Teams calls on the Scale plan and above.

Do I need developers to build one?

No. You set up a Beyond Presence Managed Agent in Studio: choose the Avatar, add an objective and your knowledge, then embed it or share a link. Developers can use the API and the Python or JavaScript SDKs for a custom build.

Last reviewed:
November 11, 2026